1. Helen is thinking of pursuing a career in skateboard sales. Which characteristic of a career with...
Question:
1. Helen is thinking of pursuing a career in skateboard sales. Which characteristic of a career with sales she should value the most?
2. What is the key difference when you compare today's sale force with the sale force of earlier years to reflect the demographic of the Canadian market?
3. Michael works in the shoe department at Nike. His main duties include; helping you make a purchase decision, entering your order and finalizing payment. Which job title would best describe Michael's job at Nike?
4. Jim is a sales representative for Dunder Mifflin, Paper and Stationery Company. Give some examples of Jim's clients.
5. Based on the textbook, explain what type of skill is not considered a skill requirement of a salesperson?
6. Based on the textbook, briefly describe the best definition of a socially responsible business.
7. What term best describes any group that has an indirect or direct interest in a particular business?
8. Kara is the manager of a small Toronto-based company. She has always prioritizes managing her business in a way that respects the rights and interests of all of her employees by being fair and impartial in her decisions. What term best describes Kara's approach to management?
9. A Vancouver-based company decides to donate 10% of its pre-tax earnings to a local non-profit organization that provides resources and supplies to inner city schools. What term best describes the company's commitment to social responsibility?
10. Elaine works as a sales representative for a car manufacturer. The particular line of cars she sells is high quality but it has an expensive service schedule that increases operating costs. Her employer has mandated that all sales include a signed agreement from the customer acknowledging that the representative has provided this information to the customer. Elaine follows this sales process only because if she does not, she will be fired. Which moral development level best describes Elijah?
11. "Sales training' is a general term describing the employers' curriculum designed to enhance the skills of their sales force. Based on the textbook, what type of topic is NOT normally covered in this type of training?
12. What key skill does a salesperson need to have to able to understand their customers' needs? What type of information would be LEAST important for a salesperson to know about the product they sell?
13.What type of information would be LEAST important for a salesperson to know about the product they sell?
14. What is the best descriptive of a product feature when attempting to make a sale? Dwight Schrute tells a potential customer that his cardstock product will last 2 years longer than Dunder Mifflin Company's competitors. What is Dwight providing the potential customer?
15. Dwight Schrute tells a potential customer that his cardstock product will last 2 years longer than Dunder Mifflin Company's competitors. What is Dwight providing the potential customer?
Database management systems
ISBN: 978-0072465631
3rd edition
Authors: Raghu Ramakrishan, Johannes Gehrke, Scott Selikoff