Question: Activity VA/NVA Average Walk to office partition and answer customer call Obtain order requirements/details from pre-approved 0.5 1 2 customer 10.0 0.5 3 2.0 4.0

Activity VA/NVA Average Walk to office partition and answer customer call Obtain order requirements/details from pre-approved 0.5 1 2 customer 10.0 0.5 3 2.0 4.0 5 4.0 Walk to fax machine to forward to Credit Manager Coordinate assembly of customer product Wait and drop off order details to "Accounting" department Coordinate delivery of product to customer's "ship to location Walk to printer to print order Copy original 5 times Walk to tiling cabinet to file one copy Go to Production and Sales department and drop off order cos 6 1.0 7 3.0 8 3,0 10 10.0 Show Lupy original 5 times 3.0 00 8 Walk to filing cabinet to file one copy Go to Production' and 'Sales' department and drop off order 3.0 10 copies 10.0 Calculate and denote: (B) the VA to NVA proportionate relationship/ ratio (4 marks) (C) percent of the total cycle time is represented by Value Added Activities? (3 marks) 1] NVA 2]VA 3NVA

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