Adara does not seem to be as productive as she usually is. Arleen, her manager, is concemed about her performance. Arleen wants to talk to Adara and solve the problem. Which of the following is the first step Arleen should take in the decision-making process? Select one: a. Generate and evaluate alternative solutions to improve her performance. b. Choose a preferred course of action for performance improvement. c. Identify and define the problem that is causing the productivity issues. d. Talk to Adara's family. e. Evaluate solutions before consulting Adara. Acme Ltd. needs to handle its new account in the most effective and innovative way to ensure that its new client signs more contracts in the future. The enthuslastic team members of Wiley's team come up with a number of innovative suggestions and strategies. However, Wiey, fearing uncertainty and the unpredictability of a new process, rejects all the innovative ideas and asks his team to stick to the traditional way of working. Wiley depicts the characteristics of a Select one: a. benevolent leader b. change leader c. proactive manager d. democratic manager e. status quo manager Kristoff, a software engineer at Re-Soft inc, has to report to two managers at the same time, a functional manager and a team manager. In the context of divisional structures, Kristoff is working in a structure. Select one: a. geographical b. customer c. process d. product e. matrix is the decision-making stage at which people assemble the facts and information that will be helpful for problem solving. Select one: a. Identification and problem definition b. Generation and evaluation of alternative courses of action c. Selection of the preferred course of action and making the "ethics double-check" d. Implementation of the decision solution e. Evaluation of results ReStore Corporation specializes in preparing eco-friendly products out of solid waste, old newspapers, and waste plastic. The firm employs indlviduals belonging to the weaker economic sections of the city. The company has engaged in innovation. Select one: a. product b. red ocean c. reverse d. breakthrough e. social business