af 10 Mini case study: Read the following case and answer the questions listed below comprehensively points John Carty has started his own business in 2016, he has opened Sohn Cate a small coffee shop. In businesses to downtown next to companies and universities has contributed to this success. There were a lot of customer un motor has costo INC contracts of partnership with companies to be their supplies of coffee during the special events meeting, fairs, part this to become preparation experts place John has decided by 2018 to expand his buness. He intended to open 6 new coffee shops in the coming two years, and added new researches salads, pizzas to increase the number of customers. By 2019, John's business was facing serious challenges Soles person we stagnan neganovi growth rate and profitability were down. Many believed that the main reason was the lack of human resource planning and job description. Mures and organized companies like Starbucks and Dunkin Donuts were introducing lower priced but still high grade coffees. The level of tumewasich Since tast three months, 20 employees had left the company: 10 employees were laid off and 10 employees have resigned John Carty has a daughter Liza Carty, who graduated with a major in HRM in June 2019, who has decided to work with her father. She found out that the company was in a situation of a surplus of workers since her father had not performed human resource planning, so he has decided to lay ott 10 employees, ive is not sure yet how many employees he needs in his company considering the decline of sales. In addition, she discovered that employees who stayed in the organization become demotivated, because their tasks and responsibilities were not clearly defined. Job analysis has never been performed Question 1: a) Lisa knows that effective human resources planning is needed for her father's organization Present AND explain the steps that she needs to follow to identity situations of surplus or shortage (link your answer to the company's context). b) Liza knows that she needs to perform a job analysis in her father's organization. Explain job analysis and discuss its importance in human resource management. C) Recommend TWO job analysis methods that can be used by Liza. Explain why you recommend them