After completing her course on lean six sigma, the operations leader of a university children's hospital decided to improve the neurodevelopment department. Her goal was to increase efficiency and quality for the patients. So, she took the first step of assembling a small team to observe a sample of patients from start to end and map the process. The team produced a map depicting 16 steps. With the outcome of this tool in hand, which of the following is the most appropriate? She can see the range of values of crucial measurements and their frequency. She can see the relationship between patient satisfaction and efficiency. She can prioritize errors that occur during a patient's visit. She can determine the causes of the problems patients encounter. She can analyze each step to determine value-added activities