After developing a clear purpose, what is the next step in preparing to write the negative message?

Select one:

a. Writing an honest and sensitive message

b. Being upfront and honest with those you need to send the message to

c. collecting information, the audience needs to understand and accept the message

d. Sharing unwelcomed news

Memo can be defined as messages distributed by electronic means from one user to another via a network

Select one:

True

False

. Authors and business practitioners alike define communication as: the ......... of emotions, thoughts and information, with others

Select one:

a. incrimination

b. reception

c. exchange

d. delegation

When the sender produces the message, then this is part of the:

Select one:

a. analysis step

b. writing step

c. completion step

d. planning step

.............................................. implies the corrections of grammar, spelling, punctuation and format

Select one:

a. delegation

b. brainstorming

c. All the answers are wrong

d. proofreading

The identification of your audience and purpose of your writing occur in the Drafting Stage:

Select one:

True

False

Ensuring that the message has an attractive, professional appearance takes place in which step of the writing process?

Select one:

a. prewriting

b. drafting

c. writing

d. revising

The basic goal of communication is to:

Select one:

a. convince and inform

b. develop and nurture

c. control and manage

d. monitor

Which of the following represents the final stage in the writing process:

Select one:

a. drafting

b. presenting

c. revising

d. proofreading

Mr. Sultan Al Maskari and Mr. Adnan Al Habsi both work in Suheil Bahwan Group in Muscat. Sultan interacts with Adnan outside the hierarchical levels of the organization. This communication network is:

Select one:

a. vertical

b. informal

c. horizontal

d. upward