Question: After reading Chapter 1 (organizational effectiveness versus efficiency), think about Toyota's highly publicized safety problems by reading on line articles about Toyota. One observer said

After reading Chapter 1 (organizational

After reading Chapter 1 (organizational effectiveness versus efficiency), think about Toyota's highly publicized safety problems by reading on line articles about Toyota. One observer said that a goal of efficiency had taken precedent over a goal of quality within Toyota. Do you think managers can improve both efficiency and effectiveness simultaneously? How do you think Toyota's leaders should respond to the safety situation? Make sure to indicate your sources/references while discussing your case

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