Question: After taking multiple complex calls with upset customers yelling at you, you are exhausted. Please choose the most and least effective answers StatementMostLeast Transfer your
After taking multiple complex calls with upset customers yelling at you, you are exhausted.
Please choose the most and least effective answers
StatementMostLeast
Transfer your calls to other agents that can better help support the customer
Block all calls from coming through to quickly regain your composure
Ask your coworker how he handles stressful days and difficult customers
Ask your boss for an extra 15-minute break to relax and rest
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