Again, the same survey is ran with a different sample of customers. While the ratings across the five dimension of service quality for the restaurants remained the same, the average weight that customers gave to each of the dimensions changed. Based on the information below calculate and report the total service quality for each restaurant and then write the names of the restaurant that did the best and worst in terms of total service quality.

Reliability Assurance Tangibles Empathy Responsiveness

Hotel A: 6 5 8 7 9

Hotel B: 8 8 8 4 7

Hotel C: 5 3 7 9 10

Hotel D: 7 10 10 5 4

Weights for each Dimensions .25 .15 .3 .1 .2