allow for a constant feedback loop that salespeople should use to glean information, keeping a pulse on customer attitude. News media Social media Individual relationships Gatekeepers Question 18 (2 points) can help salespeople discover the role the prospector customer has within the firm, their personal interests, and other individuals they may be connected to within the buying center. Artificial intelligence Bots Social media platforms Online stalking The is a score created by Linkedin that assesses a salesperson's impact on their platform. Linkedin Score (LIS) LIMatrix (LIM) Social Selling Index (SSI) Crowdsourcing Impact Level (CIL) Question 20 (2 points) A recent report suggests companies that integrate into their digital sales strategies outperform their peers, creating five times more revenue and eight times more profit. Artificial intelligence Bots Social media Human touch Digital technologies allow salespeople to better customers and provide them with personalized solutions. their prospects and Qualify Contact Humanize Ignore Question 22 (2 points) Because managing thousands, if not hundreds of thousands of customers at once can be an immense task, many companies have adopted to enable their salespeople to keep track of their daily selling activities and analyze these activities through a dashboard of graphs, bar charts, and other visual representations. Personal assistants Interns Graphic designers Customer Relationship Management systems (CRM) has provided salespeople and customers with an immense amount of available information. Digitization Globalization Market turbulence Internationalism Question 25 (2 points) Salespeople should be using digital channels and content to prospects and customers. Block Educate Stalk Ping