Answer ALL the questions. Each question carries one (1) mark. Choose the best alternative answer.

1. _________________ is a lump sum payment made by the employer as a mark of recognition of the service rendered by the employee when he or she retires or leaves service

A. Provident fund

B. Insurance

C. Gratuity

D. Bonus

2.________________ is that part of management which is concerned with the manpower of the enterprise, whether machine operator, skilled worker, or manager.

A. Development

B. Employee Relation

C. Employee Welfare

D. Industrial Relations

3.______________are conflicts, disorder or unrest arising between workers and employers on any ground.

A. Strike

B. Industrial Disputes

C. Lock - out

D. Grievances