ANSWER PLEASE

A fire station receives on average 12 emergency calls per day, where each call is independent of other calls. According to the most appropriate among the distributions that we studied, what is the probability that this fire station will wait more than 3 hours between two consecutive calls? Round to the nearest 4 decimal places. True or False: Although a confidence interval doesn't tell us the exact value of the true population parameter, we can be sure that the true population parameter is a value included in the confidence interval