Answer problems $1,2,4,13$z What is human resource management? Distinguish between a human resource generalist and a human resource specialist.

What functions does a human resource department normally perform? Why are these functions important in today's organizations?

What does the term talent management mean?

List several challenges facing today's human resource managers.

What are the general requirements for HR certification?

What are the three most popular HR certifications?

What is meant by an "increasingly diverse workforce"?

Differentiate among downsizing, outsourcing, rightsizing, and reengineering.

What are web$-$based human resource systems?

What are some things human resource managers should do to become more familiar with the organization's business?

Differentiate between the terms HR metrics and HR scorecard.

List several guidelines to follow when communicating human resource programs.

Name several specific ways human resource managers can positively affect an organization's profits.