As discussed in Chapter 5, a balanced scorecard views the performance of an organization through four lenses: customer, internal business, learning and growth, and financial. According to surveys from Bain & Company (a consulting firm), in recent years about 60 percent of firms in both public and private sectors have used a balanced scorecard for performance measures. (See Does Balanced Scorecard Still Apply for a perspective.) Your task is to create a balanced scorecard for your current workplace or your current school (i.e., Turner College of Business & Technology). You might start by looking at your companys (or schools) web page for a mission or vision statement. Then develop some key elements for each one. It may be helpful to refer to the colorful figure below.