Question: Assignment #1 Working on your own read the case study given and provide analytical answers to the questions. The answers should be descriptive and should

Assignment #1 Working on your own read the case

Assignment #1 Working on your own read the case

Assignment #1 Working on your own read the case study given and provide analytical answers to the questions. The answers should be descriptive and should provide logical reasons for your conclusions. In preparing your answers, you may make and state your own appropriate assumptions to enhance the validity of your answers Submit the assignment to the dropbox Assignment #1 The assignment will be submitted in the assignment folder at the end of module 4 Delayed submissions will not be graded and the system will not accept them. Email submissions are not acceptable The Case A Scarborough delivery service has 40 drivers who deliver packages throughout the GTA Occasionally, drivers make mistakes, such as entering the wrong package number on a shipping document, failing to obtain a signature, etc. A total of 280 mistakes were made in one year as shown in the PDF Disciplinary Citation Case: Data for Package Errors. Lynette, the manager in charge of this operation, has issued disciplinary citations to drivers for each mistake. Disciplinary Citation Case. Data for Package Errors in to find answers 1. What is your opinion of Lynette's approach? (2.5 marks) (Explain the type of variations found in the process using graphs, and provide your opinion on Lynnette's approach) 2. How does it compare with Deming's philosophy? (2.5 marks)(Describe the possible Deming's approach for this problem. Compare the similarities and differences between Deming's and Lynnette's approach. The answers should be descriptive and should provide logical reasoning) Important This assignment will contribute to 6% of your final grade. You do not have to submit this assignment in this module. This assignment is due at the end of module 4 Assignment #1 Working on your own read the case study given and provide analytical answers to the questions. The answers should be descriptive and should provide logical reasons for your conclusions. In preparing your answers, you may make and state your own appropriate assumptions to enhance the validity of your answers Submit the assignment to the dropbox Assignment #1 The assignment will be submitted in the assignment folder at the end of module 4 Delayed submissions will not be graded and the system will not accept them. Email submissions are not acceptable The Case A Scarborough delivery service has 40 drivers who deliver packages throughout the GTA Occasionally, drivers make mistakes, such as entering the wrong package number on a shipping document, failing to obtain a signature, etc. A total of 280 mistakes were made in one year as shown in the PDF Disciplinary Citation Case: Data for Package Errors. Lynette, the manager in charge of this operation, has issued disciplinary citations to drivers for each mistake. Disciplinary Citation Case. Data for Package Errors in to find answers 1. What is your opinion of Lynette's approach? (2.5 marks) (Explain the type of variations found in the process using graphs, and provide your opinion on Lynnette's approach) 2. How does it compare with Deming's philosophy? (2.5 marks)(Describe the possible Deming's approach for this problem. Compare the similarities and differences between Deming's and Lynnette's approach. The answers should be descriptive and should provide logical reasoning) Important This assignment will contribute to 6% of your final grade. You do not have to submit this assignment in this module. This assignment is due at the end of module 4

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