Question: At go-live, the system did experience some of the errors that IBM had prodicted. In response, IBM provided extra personnel and resources to quickly address

At go-live, the system did experience some of the errors that IBM had prodicted. In response, IBM provided extra personnel and resources to quickly address those crrors and (perations returned to normal. Since the implementation, Bridgestone has achieve record-setting financial results. Read the case and answer ALL the questions. IBM has implemented thousands of successful SAP projects and is consistently rated by Gartner and other independent analysts as the premier SAP implementation form. IBM will vayariusly defend itself in this matter. Nridges. Tiro comowy Bandgestone bus stopped with a huge lost wor a custom-bril computer System that per una pately, it ex liricane xatire in pation into the the Siltaleges, 5 ported by the end Tusiness Insider N10, 2013 Julie: Bud, Arildene: Sex IRM F 5600 Million Der Alpaily Tlusive System Tual Plunged The Company to Cares Business Inside: Nov 20, 2013, Jalle Bac, LBM Rip Ini Bridgestone Over $600 Millica Lawsuk httpwww nie884501 Brun-BM-lys-related compani Questions 1 Bridgebare file a levar elsimirglareach of Sairastan fraulis: THM repecing arosan 517 anleei. These chains als IBX brengen, Scully wrong without merit. From the use of this protect, Bridgestone Bailed to meet sical commitmesupra tush ne perdone of IEM's cars were predicated Uholy, Pride's paradites had great impact on the projects ans and deslus, und als Di Lo Foll-alle implemed Tils are bisa Ilively intelisp.a. Bridgesice understood at this would be a challenges poject. It had tied several times with her andere felul la lite lens. TAM w the cry vender sin pain SA Netvinding the complexity of Presive listy, Bilge Sac totalteert with people withiriert understood indudest Windos griner wing them in a TV SAT in Tomihot, Indoskod The reary kreipts attedyrgy to mjetit reparatis CHI GEEK GENSETS IN 12 BEN JE I Bridgestowed to supply the necessary softwe, bodored twork Infrastructure le the plantar ser party. In many incans, Brogare vapalilia LSSIC TRIPLE all - Aerisiting all leve collecte de literal of the sysles, Iirdreise filed to the three , file movie the reary design FREESTY to compless its skardis contestars ng neary to understand the sum wwil wir werden IBX na casa in Brisbane for a realihalnice jedla Bridgestone Magasin itsee . Fridricirerer der repeaters from third romers Cisora IT a to implem a shared roll-u. Che new wa miezi to its Lusiness service. Istol, Biserisindo akigbaar' o-live in vluch alles of SAP syste wie de lege simul, crocs aller is Mari Murlie yaalks. Bridgesto corsis dend the system be plemenied in the more and on Bedoull live delo, eres efter IBM tuw.isl, for plezalsis til, Bu s-line ke vendarle nu will be riak. Ax live dale X H, IBM url Baba's HILALTI in wu, be railer ile dacica. Brakete kaalla pressirano le lentilitrid een afrakticking the system would fail to meet the police center Bridgettet In 2009 Bridgestone, like all competitive matches that cously seek terpent Trumpler dog in ipse huismees germane, to bar Crime, and to replace their ass system decided to create or imegrand system tirg SAP or third party twee. In 2009 TEM waspad 51,400.00D to create the SAP OTC lutou that would tell Lully esculler the lack of reliler tema educar business eycle The system os ONGESTS Million and we live in June, 2012. masitely experience die Bremen, Bry "Tires which dould have delivered to fill LT LTX... pill up in astritise smaller wudhouses, taisa puke puking los. Ultimately. Beste was forced to CHEMICAL public was eeli." The complain ako says: "IBM's detective system lost or deleted wealed customer orders, would not process and Corplicated, pinisily precedere and for those limited and that we can complete critical corresponding is applica." It was aborted mat, 16M spouse defects was to make change without any Cornication to Bridgestone which caused her res. Throughout six months period Bridgestone cumstal Metally concealed doors I knew in the design and developed an emplo deliver the conduisking defect will be discovered Exile walced to las celemu go maluwary will every way and night to deliver the prodoxis critical to Deir customers. The company also needed to hire additional competica stabilize the systen, paid damage to Cromer for ture of delivery and discrit peretter were dispied by the system iter caused the addicionales a cutting 5200.000.000 IBM in vigorously defendisse tists it was Bridgestone's getele pot that sell the prostor Discuss the reasons why Bridgestone decided to improve their system. Based on the reasons you identifierl, which of the six business objectives why panies invest on information systems were targeted by Bridgestone, explain your answer. (15 points) Questions 2 What were the major problems that were encountered by Bridgestone when the system went livc? Identify and examine how information can be a part of improving quality of a system cixipare them with what happened with the Bridgestone system, what is your conclusion (10 points) Questions 3 On the side of IBM, what was their defense on the defects that were found in the systern! Cite one or two among these reason do you think has the greatest impact on the software problems, explain your choice. (10 points) Questions Discuss the possible impact of Enterprise Applications on Bridgestone, identify and explained enterprise systems that could help Bridgestone sort out the problems in the case and identify the benefits of system on each business process" (15 points)