Question: Average waiting time ( WT ) for a truck at a vendor s shipping dock increased by about 2 0 % when capacity utilization of

Average waiting time (WT) for a truck at a vendors shipping dock increased by about 20% when capacity utilization of the dock went up from 40% to 60%.
What may be the likely change in avg. waiting time if a surge in demand makes the vendors shipping dock capacity utilization go up from 60% to 80%?
Question 19 options:
The avg. WT would likely go up by more than 20%
The avg. WT would likely go up by another 20%
The avg. WT would remain unchanged.
The avg. WT would generally go down, and not up

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