Question: Background The IT team at Game Technology is moving forward with the new Customer Contact Care information system, or C3. Your next assignment is to

Background The IT team at Game Technology is

Background The IT team at Game Technology is moving forward with the new Customer Contact Care information system, or C3. Your next assignment is to develop a set of data flow diagrams (DFDs). To be sure you can handle the tasks, you decide to review Chapter 5 of your systems analysis textbook. Based on your requirements model, you know that the new C3 system will have three external entities, with the following data flows: Entity Data Flow from the Entity Data Flow to the Entity Customer Contact Information Sales Specials Sales Records System Customer Sales History None Marketing Rep Suggested Contact Plan Sales Feedback The C3 system also will have three processes (Analyze Customer Data, Analyze Sales History, and Manage Contact Plan), a data store (Customer Profile), and the following data flows: Data Flow Contact Information Sales Specials Customer Sales History Suggested Contact Plan Sales Feedback Customer Data (two-way) Customer Data (two-way) Profile Data Sales Data From Customer entity Manage Contact Plan process Sales Records System entity Marketing Rep entity Analyze Sales History process Analyze Customer Data process Customer Profile data store Customer Profile data store Analyze Sales History process Analyze Customer Data process Customer entity Analyze Sales History process Manage Contact Plan process Marketing Rep entity Customer Profile data store Analyze Customer Data process Manage Contact Plan process Customer Profile data store Task 3: Management has decided to make some changes and connect the external Accounts Receivable System directly to the C system as a fourth entity. A two-way data flow called AR Data will connect this entity to the C system. Inside the C3system, AR Data will connect to the Analyze Sales History process. Also, another new two-way data flow called Billing Data will connect to the Analyze Sales History process and the Customer Profile data store. 1. Draw a context diagram for the new C3 system that shows the revised design. 2. Draw a DFD diagram 0 that shows the revised design. You can use Microsoft Visio to create your DFDs

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