Question: Background The IT team at Game Technology is moving forward with the new Customer Contact Care information system, or C3. Your next assignment is to

Background The IT team at Game Technology is

Background The IT team at Game Technology is moving forward with the new Customer Contact Care information system, or C3. Your next assignment is to develop a set of data flow diagrams (DFDs). To be sure you can handle the tasks, you decide to review Chapter 5 of your systems analysis textbook. Based on your requirements model, you know that the new C3 system will have three external entities, with the following data flows: Entity Customer Sales Records System Marketing Rep Data Flow from the Entity Contact Information Customer Sales History Suggested Contact Plan Data Flow to the Entity Sales Specials None Sales Feedback The C3 system also will have three processes (Analyze Customer Data, Analyze Sales History, and Manage Contact Plan), a data store (Customer Profile), and the following data flows: Data Flow Contact Information Sales Specials Customer Sales History Suggested Contact Plan Sales Feedback Customer Data (two-way) Customer Data (two-way) Profile Data Sales Data From Customer entity Manage Contact Plan process Sales Records System entity Marketing Rep entity Analyze Sales History process Analyze Customer Data process Customer Profile data store Customer Profile data store Analyze Sales History process Analyze Customer Data process Customer entity Analyze Sales History process Manage Contact Plan process Marketing Rep entity Customer Profile data store Analyze Customer Data process Manage Contact Plan process Customer Profile data store Task 1: Draw a context diagram for the new C3 system

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!