Basic Process Analytics A diagram of a service process is given below. The process runs on the J.LT principle (in other words customers cannot leave the waiting room and start through the process at Operation I more often than the process can finish them.) Note that the abbreviation "custs" stands for customers Clerk A Clerk B Clerk C Clerk D Clerk E A OP 1 OP 2 AL OP 3 FAL OP 4 OP 5 LL 7 custs/hr 9 custs/hr 5 custs/hr 10 custs/hr 6 custs/hr What is the utilization of Clerk E assuming that customers arrive at a rate of 4 customers per hour? 1 pts 133% O 250% 40% 67% O 80% D Question 5 1 pts What is the average overall labor utilization for the 5 clerks assuming that customers arrive at a rate of one customers every 15 minutes? O 58% O 91% 3% 67% 0 52% Basic Process Analytics A diagram of a service process is given below. The process runs on the J.LT principle (in other words customers cannot leave the waiting room and start through the process at Operation I more often than the process can finish them.) Note that the abbreviation "custs" stands for customers Clerk A Clerk B Clerk C Clerk D Clerk E A OP 1 OP 2 AL OP 3 FAL OP 4 OP 5 LL 7 custs/hr 9 custs/hr 5 custs/hr 10 custs/hr 6 custs/hr What is the utilization of Clerk E assuming that customers arrive at a rate of 4 customers per hour? 1 pts 133% O 250% 40% 67% O 80% D Question 5 1 pts What is the average overall labor utilization for the 5 clerks assuming that customers arrive at a rate of one customers every 15 minutes? O 58% O 91% 3% 67% 0 52%