Question: Betty is a marketer for a small convenience store chain. She is running a focus group to discover the decision-making process for potential new customers.
Betty is a marketer for a small convenience store chain. She is running a focus group to discover the decision-making process for potential new customers. She has been asking the group about what influences their decision-making process and has discovered a number of reasons why those factors sway customers' decisions one way or another.
Step by Step Solution
3.44 Rating (154 Votes )
There are 3 Steps involved in it
1 What additional question is Betty forgetting to ask the potential customers What ultimately makes you decide to purchase from our store versus a competing store Asking specifically what causes custo... View full answer
Get step-by-step solutions from verified subject matter experts
