Question: Betty is a marketer for a small convenience store chain. She is running a focus group to discover the decision-making process for potential new customers.

Betty is a marketer for a small convenience store chain. She is running a focus group to discover the decision-making process for potential new customers. She has been asking the group about what influences their decision-making process and has discovered a number of reasons why those factors sway customers' decisions one way or another. 


What additional question is Betty forgetting to ask the potential customers? 


How does a seller's product or service usage influence her customer's life? 


How does a seller's product or service usage influence her customer's life? 


How do the potential buyers go about making purchase decisions? 


How do the potential buyers go about making purchase decisions? 


What factors influence a potential buyer's experience with a product or service? 


What factors influence a potential buyer's experience with a product or service?

Step by Step Solution

3.44 Rating (154 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock

1 What additional question is Betty forgetting to ask the potential customers What ultimately makes you decide to purchase from our store versus a competing store Asking specifically what causes custo... View full answer

blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Marketing Questions!