Big Ideas

$3.$ Lean Tool: Value Stream Mapping

Now than you know the difference between Processing Time and Cycle Time, consider the drive through at Chick$-$Fil$-$A$.$ Assume there are $20$ cars in line and two lanes $($channels$).$ If it takes an average of $2$ minutes to service a customer, which of the following is correct?

$$ Processing time is $2$min and Cycle time depends on how many are in line

Processing time is $1$min and Cycle time is $2$min

Processing time is $2$min and Cycle time is $1$min

Processing time is $10$min and Cycle time is $5$min