Question: Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak,
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first shipments have been turned in They show the following over the past weeks:
tableWeektableNo ofShipmentstableNo ofShipmentswithDefectsReason for Defective ShipmenttableIncorrectBill ofLadingtableIncorrectTruckloadtableDamagedProducttableTrucksLate
This exercise contains only part a
a Choose the correct scatter diagram below using total number of shipments and number of defective shipments.
A
B
C
D
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