Business Letter and Email For this assignment,

you will compose one business letter and one email from the following scenarios. These are writing situations you may come across in the professional world. For each of these situations, consider the significant elements of the rhetorical situation (audience, purpose, genre, context) as you write. Assignment: Write one standard format business letter on one scenario of your choice AND one email from another scenario. Choose one of the following to write your Letter: Claim Letter:

You manage a small health and fitness club that leases space from a corporate commercial real estate company. Recently the club experienced a serious leak in the ceiling of the mens locker room. You contacted the property management company to report the problem, and while a repairman did come and evaluate the leak, after 72 hours it has still not been fixed. Because of the effects of the leak, you have had to close down the mens locker room completely. Health club members are complaining and attendance is down. Inventing any reasonable details, write a claim letter to the property management company describing the problem and stating what you expect them to do to resolve it. YOU: Manager of Fitness Center AUDIENCE: the Corporate Commercial Real Estate company you rent the space from PURPOSE: to get them to fix the problem ASAP.