Question: Caleb is preparing a message that sympathizes with the customer. Caleb is A . preparing a routine informational message B . responding to a routine

Caleb is preparing a message that sympathizes with the customer. Caleb is
A. preparing a routine informational message
B. responding to a routine request
C. responding to a request for a recommendation
D. responding to a request for an adjustment
E. preparing a goodwill message
Caleb is preparing a message that sympathizes with the customer. Caleb

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