Calibri (Body) v11 ' ' Paste BIU ES x fe A F G 1 Arrival Rate Service Rate 2 3 What proportion of time will the server at this counter be idle? 2 BB 16 10 20 22 24 AutoSave Home Insert Draw Page Layout Formulas Data Review View 1 Calibri (Bodyl 11 ' ' Pante B TU B9 Alfa B D E G 1 Arrival Rate Service Rate 2 3 4 5 6 - Average waling time in queue for customers vo 10 16 15 16 20 21 25 29 31 31 LB Pasta u a. Av D7 D E G A Arrival Rate 1 Service Rate 2 3 4 5 6 Waiting Cost Service Cost Total Expected Costs 7 9 11 16 19 23 2 art Question 7. (Bonus - You should answer one of Questions or Question 7) The Biletix counter at Viaport Marina sells tickets for events like concerts, theatre, etc. around Istanbul. There is one server who serves customers, who want to print-out tickets bought online at the counter. The counter typically receives one customer request every 15 minutes an average. The server is able to serve five customers in an hour on average Part A. (10 points) What proportion of time will the server at this counter be idle? Conduct your analysis in the sheet named "Part A" of the Excel file "midterm 2 question 7.xlsx" Part B. (10 points) What is the average waiting time in queue for customers? Conduct your analysis in the sheet named "Part of the Excel file midterm 2 question 7.xlsx Part C. (10 points) Assume that the Biletix desk employee earns 20 liras per hour. The cost of waiting time, in terms of customer unhappiness with Biletix, is 30 liras per hour of time spent waiting in line. Find the total expected costs per hour. Conduct your analysis in the sheet named "Part of the Excel file "midterm 2 question 7.xlsx After you have completed all the parts tie. A-C) upload the file "midterm 2 question 7.xlsx under midterm 2 question 7" in the folder Midterm it in SUCourse