Question: Can you help me please it's for performance management Case Study 2: Determining Accountabilities -Major Gifts Officer Consider the position of Major Gifts Officer for
Can you help me please it's for performance management
Case Study 2: Determining Accountabilities -Major Gifts Officer Consider the position of Major Gifts Officer for a large public university. The job description is the following: Responsible for building donor relationships and soliciting major gifts from alumni and non-alumni friends. Participates in all aspects of the gift cycle, from initiating contact to closing gifts. Works collaboratively with college development and advancement officers. Offers prospect strategy counsel to the president and director of alumni relations. Based on the job description and additional information found on the company's Web site, a list of the accountabilities, levels of importance regarding strategic priorities, consequences of performing them inadequately, and percentage of time spent in each is as follows: Gift solicitation. Responsible for soliciting major gifts from alumnae and non-alumnae friends. This is extremely important to the functioning of the university and its ability to meet strategic goals. If sufficient major gifts are not secured, then the development of the university and the quality of the education they provide will be compromised. (20 percent of time) Relationship management. Builds and manages relationships with current and prospective donors. This is extremely important to gift procurement. If relationships are not managed properly, then donation levels will drop. (30 percent of time) Process Leadership. Participates in all aspects of the gift cycle and provides guidance to subordinates. This is very important to the effective and sustainable management of both donor relationships and employee performance. If steps in the process are missed or not performed properly, then the university may suffer financial and social capital losses. (20 percent of time) Collaboration. Works collaboratively with university staff and other fundraising professionals. This is very important for developing and maintaining a productive company culture as well as enhancing knowledge transfer and growth. If collaboration levels are low, then motivation, communication, and opportunity recognition will decrease. (20 percent of time) Fundraising consultation. Offers prospect strategy counsel to important stakeholders such as the president, development/advancement staff, and the director of alumni relations. This is somewhat important to enhancing the overall fundraising strategy of the university. If counsel is not provided, then the relevant stakeholders may lack the declarative knowledge necessary to work effectively. (10 percent of time) Questions: 1. Use the job description, list of accountabilities, and other information provided above to create a list of three to four objectives for each accountability. Remember: To serve a useful function, objectives must have the following characteristics: 0 Specific and clear . Challenging Agreed upon Significant Prioritized Bound by time 0 - Achievable . Fully communicated Flexible Limited in number 2. Create a list of performance standards using the information provided and your objectives list from question 1. When creating this list, keep in mind that standards must include an action, a desired result, a due date, and some type of quality or quantity indicator. Moreover, characteristics of good performance standards are as follows: Related to the position . Concrete, specific, and measurable Practical to measure Meaningful . Realistic and achievable Reviewed regularly

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