Case MAPS :

MAPS is a startup company engaged in navigation applications (such as maps and locations). MAPS decided to add a new service in their application. Nowadays many app users use their apps to search for restaurants and restaurants they are going to visit and then MAPS can show navigation to get to the restaurant location. The MAPS application provides information such as photos, reviews from other users and the rating given.

The new service that will be provided by MAPS is place booking. Through this service, the MAPS application will provide a feature where users can place reservations at restaurant they want. This feature will later be a combination of a navigation application and place reservations (restaurants). Where a user can check the restaurant they are going to visit then see reviews and photos, then if interested, the user can make a reservation at the desired time.

Question 1.

Create an experience map for the MAPS application. In making this experience map, you can refer to the navigation and restaurant booking applications that already exist today.

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