CASE STUDY 3 Read the following case study and answer all the questions given below the case study. Zest Ltd. is leading in business of natural and organic foods with 500 stores in New Zealand. It is well-known to be a favourite natural and organic foods to almost all regular customers. The products are well-advertised and attracted people to try. Recently, enough supply of natural and organic foods was not keeping up with steadily increasing demand. It creates issue of how to serve regular customers who depend heavily on natural and organic foods. A very bad news to Zest. Ltd.", said Mr. Richard, the owner of Zest Ltd. This is the first time having such serious problem. Realizing that Zest. Ltd is located surrounding rivals, a new prime location which have possibility to explore are becoming harder to find. This industry has attracted more competitors as people are more educated with knowledge on healthy diet and healthy foods. One year back GiantOrganic entered the organic grocery market and within a few years the company grow its business by having a few subsidiaries. Having a modern building, beautiful layout, and interesting promotion, the company has attracted customer to try new products from GiantOrganic and compare with Zest Ltd.'s product. They are also start comparing their buying experience. This situation also makes employees worry and it affected Zest. Lud. HR Department have received 18 resignation letter this week. Most of employees have just in their second year with Zest. Ltd. Mr. Johnson is assigned to monitor human resource. Mr. Johnson realized that Zest. Ltd. should have strong teams, means employees should have team leader who can provide clear information and share difficulty with them. Reasons from senior employees who have resigned were dissatisfaction on compensation. Zest. Ltd has organized training based on request from department. To management team, training is only required when necessary and within budget. Mr. Johnson will revise HRM practices to make employee confident and willing to stay in Zest. Lid. Next two weeks, Mr. Richard will call for a meeting to introduce new investors who have a very strong financial background. And, they will invest for the sake of Zest Lid. They would like to see business sustainability. The idea is the investors would like to add logistic service into business. Major renovation will happen as well as revision in policy and procedure. They want to introduce flexibility, salary revision and redesign jobs. QUESTION 4 Suggest which HRM Model that Zest Ltd. can use and Justify. Propose four (4) HRM practices for your suggestions. Evaluate whether work environment and organizational practice are encouraging for Zest Lid. to proceed with organizational development. In your opinion, can Zest Lid. maintain its competitive advantage? Justify. (10 Marks) (Suggest = 2 Marks, Propose = 4 Marks, Evaluate = 2 marks, Justify= 2 Marks) QUESTIONS Based on Dave Ulrich Model, suggest practices in Zest Ltd. in terms of its roles of HR as a business partner and employee advocate employee champion). From your analysis, evaluate each stakeholder's perception on how Zest Ltd. creates value, and its impact on each of the stakeholder. In your opinion, how Zest Ltd. can secure in the market? (10 Marks) (Suggest = 4 Marks, Evaluate = 4 Marks, Opinion = 2 Marks)