CASE STUDY: 2 Read the following case study and answer all the questions given below the case study. Ali had a great team working in the department, but one particular employee was irritating and having a bad attitude. The employee was arrogant in every way, negative and doesn't paly as he is part of the team. Ali tried to talk to the employee in order to motivate him to perform better while he was documenting the verbal warning, after a period of time he went back to the same attitude. Just half a month after Ali addressed the worker, a noisy contradiction between this representative and another occurred on a fundamental floor. It was uproarious enough to have other employees stop shortly their work to consider what was occurring. Ali promptly went to the floor, and smoothly requested that every employee on that floor stop by his office. He conversed with them independently about how conflict in a working environment is unsuitable, gave a verbal warning for one of the representatives, and a written warning to the worker with the terrible demeanour expressing that if this conduct proceeds, suspension and then termination would follow. These warnings were given independently as not to humiliate every employee. It was somewhat of a stun to the worker with the terrible demeanour that a written warning was given, in any case, Ali made it splendidly clear this was not the first occasion when they met on account of this negative team affecting conduct. Ali additionally was not exactly as mindful as he was at the initial meeting. He took out the notes from the last meeting and went over what was talked about, including that a written warning would be given if the conduct proceeded. With this documentation, the employee had no real option but to acknowledge the written warning. Ali's action put a panic into the worker, and from there on did not raise anymore behavioural issues at work. QUESTION NO: 4 From the above case study analyse the performance issues and how it could to be improved in the employee's performance. As a manager what is the next steps you can do if the behaviour of the employees didn't change. (Performance issue 5 marks, steps to solve the conflict 5 marks)