Case Study - ABC College

Imagine you work as the Chief Operations Officer at ABC College (ABC), a registered training organisation located in Sydney CBD. You report directly to the College owner (Ann Smith) and the Chief Executive Officer, Mark Adams.

The existing College campus has state-of-the-art facilities, however the equipment for teaching and learning is archaic and needs to be replaced. The 10 classrooms, 2 libraries, 6 staff offices and student lounges are fully furnished. The campus can accommodate 300 students at any given time. The College recently invested approximately 1 million the refurbishment of the campus.

There are 210 students enrolled at the College at present (100 students enrolled in Business courses at the Department of Business; 10 students enrolled in Childcare within the Childcare Department; 80 students enrolled in Nursing at the Department of Nursing and 20 students enrolled in Aged Care at the Aged Care Department. The classes currently run from 9am- 3pm on Mondays, Tuesdays and Wednesdays.

The ABC Business Plan indicates that the management intends to acquire a second campus to accommodate 500 additional students within 6 months. The potential lease costs of the second campus will be approximately $200,000 per year. The Business Plan also has a budget of $100,000 for technology upgrades, though the upgrade may require $300,000. You have identified that one computer (and all relevant software) will cost $2000 per station. To get 210 computer stations, the College would need to spend more than $400,000. However, you need to think of more efficient ways of managing resources.

Due to recent global events, there has been a significant decline in student enrolments across all private colleges in Australia. The ABC business plan projects 20% annual increase in revenue over the next three years. However, this forecast seems unrealistic.

The students currently enrolled at the College are quite happy with the services and support provided by the staff. There are currently 10 trainers and 10 administration full-time staff working at the College. Each teaching department exclusively uses two full-time administration staff. There are two trainers for each department, for example two Business trainers, two Childcare trainers etc. The 20 staff have been working at the College for over three years when the College had over 750 students. The average cost per trainer is $80,000 per year. The average cost per Administration staff ids $60,000 per year. Student numbers have declined, however the same number of full-time staff have remained in place.

According to ABC financial policy, any expenditure above $10,000 must be approved in writing by the CEO and owner.

question: (referring to the case study above)

1) How do I Analyse the resource requirements within the scenario and how do I identify proposed costs and benefits of the following resources?

Physical Resources

1.

2.

Human Resources

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2.

Financial Resources

1.

2.

2) What are TWO opportunities to share resources across business units within the organisation?

1. Physical Resources

1.

2.

1. Human Resources

1.

2.

3) How to determine internal resourcing capabilities and external resourcing requirements?

4) What are the procedures for the evaluation of resource allocation and how to incorporate them in resource plans?

5) What are the risks with your proposed plan and how to establish risk management processes?

6) How I will obtain required approvals from relevant personnel?