Question: CASE STUDY Roberta recently joined SpectraFusion, a new company, as a Customer Service Agent. As part of her onboarding process, Roberta is paired with George,

CASE STUDY Roberta recently joined SpectraFusion, a new company, as a Customer Service Agent. As part of her onboarding process, Roberta is paired with George, who is assigned to mentor her during her...

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9-1. What is the purpose of a performance appraisal?

9-2. Answer the question, Who should do the appraising?

9-3. Discuss the pros and cons of four performance appraisal tools.