Ch 6 - What two preconditions for learning affect the success of those who are in training? Select one: O a. Trainee readiness and skill level O b. Trainee readiness and motivation O c. Skill level and experience O d. Trainee motivation and experience Ch 7 - Most management teams use 'appraisal' but what is meant by this term? Select one: O a. A system used to improve the performance of personnel. O b. The main way in which an employees wages are determined. OC. A system of reward points offered by retailers to attract customer loyalty. O d. The evaluation of an individual employee's performance over a given period of time. Oe. Evaluating a piece of art for its value for insurance purposes in case of water damage, forest fires, or theft. Ch 10 - The unions power in collective bargaining? Select one: O a. Operating during the strike; locking out the employees O b. Yelling, screaming, throwing things O c. Striking, picketing, boycotting O d. Buying large ads in local newspapers O e. Selling large segments of the company stock Ch 5 - Ineffective planning of workforce would be highlighted by Select one: a. Recruitment and selection problems. O b. The need to out-source some of the production. O c. Paying employees too much. O d. A need to offer retraining to current employees. An opportunity to increase the use of mechanization. Ch 10 - What is the correct definition of Trade Union? a. Select one: A labour union of organized workers to protect and further their rights and interests. b. The system of management that is based on bringing together experts into a team. O c. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. O d. A disagreement between employees and employer over pay, working conditions, and other concerns that leads to a strike. O e. Paying employees too much. Ch 6 - What is an orientation? Select one: O a. The height of the HR staff members. O b. The sexual persuasion of the HR staff members O c. A structured process for new employees to become familiar with the organization and their work; critical to socialization, which is the embedding of organizational values, beliefs, and accepted behaviours O d. A set of integrated management practices designed to help employees maximize performance, thereby allowing the organization to reach its goals Oe. The acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem Ch 10 - What is the correct definition of Work to Rule Strike? Select one: O a. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. O b. A statement that enshrines the fundamental objectives of the company. A form of protest where employees strictly follow the terms of the collective agreement. O d. The control of the organization by those in the 'head office. O e. The system of following someone around and noting how they perform their duties. c. Ch 4 - What is the correct definition of Job Design? Select one: O a. Process of defining and organizing tasks, roles, and other processes to achieve employee goals and organizational effectiveness. O b. Process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. A labour union of organized workers to protect and further their rights and interests. Od. The negotiation of wages and other conditions of employment by an organized group of employees. Oe. Preparing and maintaining personnel records. O c