Change the summary function to Average for the data in the Values area and apply the Number number format with $2$ decimal places to those values.

In cell A$3,$ use the text Average Scores to identify the values. In cell B$3,$ use the text Months to identify the column headings. In cell A$5,$ use the text Service Reps to identify the row headings. Apply Light Yellow, Pivot Style Medium $12$ to the PivotTable to match the other PivotTable.

Tiana wants to focus on scores for calls involving technical problems in February. Create a slicer for the Scores PivotTable based on the Call Type field. Resize the slicer to a height of $2\mathrm{.}5.$ Move the slicer so its upper$-$left corner is in cell F$3$ and its lower$-$right corner is in cell G$14.$ Use the slicer to filter the Scores PivotTable by the Tech problem call type.

Create a timeline slicer based on the Date field in the Scores PivotTable. Resize the timeline slicer to a width of $7".$ Move the slicer so that its upper$-$left corner appears within cell A$16$ and its lower$-$right corner appears in cell G$23.$ Use the timeline slicer to show data for February only.