Chapter 02 Homework: Measuring Question 1 of 3 Problem 2-29 Algo (Types of Performance Measures) Hint(s) Check My Work ed incorrectly Each day, a FedEx competitor processes approximately 70,000 shipments. Suppose that they use the same sewice Quality Index as Fedex and identified the following numbers of errors during a 5-day week (see the "FedEx: Measuring Service Performance" box). These values are hypothetical and do not reflect any real company's actual performance ( Description Weight/ Number of Errors USA Complaints ooponed/ Damaged packages Internationel Invoice adjust went Late pickup stops Lost packages Missed proof of delivery Right dote late Traces Wrong day late Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total ahipients, Delou round Intermediate calculations. Round your answer to three decimal places. 99.895 % Service Quality Indicator (501): Hide Feedback Incorrect Hint(s) Check My Work Each say, a FedEx competitor processes approximately 70,000 shipments. Suppose that they use the Senice Performance box). These values are hypothetical and do not reflect any real company's actu Description Complaints Damaged pa Internationa Invoice adju Late pickup Lost packag Missed proo Right date la Traces Wrong day! Compute the Service Quality Ircator by finding the weighted sum of errors as a percentage of total Service Quality Indicator (SO) 99.895 % Eide Feedback Incorrect 70,000 shipments. Suppose that they use the same Service Quality Index as FedEx and identified the fo ical and do not reflect any real company's actual performance. Description Weight Number of Errors Complaints reopened 3 135 Damaged packages 10 15 International 1 107 Invoice adjustments 1 284 Late pickup stops 3 210 Lost packages 10 1 Missed proof of delivery 1 21 Right date late 1 747 Traces 3 120 Wrong day late 5 15 reighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round