Chapter 3 Attitudes and Job Satisfaction 6) Why should managers be interested in their employees' attitudes? A) They result from behavior. B) They cause problems. C) They give warnings of potential problems. D) They are generally low. E) They result in cognitive dissonance. 7) In her work in the publishing industry. Vera secks out new authors whom she considers promising. In the past two years she has found a number of new writer whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results none of the authors she worked with were chosen for publication. Vera believes that the decision not to publish these authors was based on personal rivalries within management, rather than the quality of her writers' work. She is extremely frustrated, dreads coming to work each moming and is seriously thinking of resigning How can Vera's job attitudes be described? A) low job satisfaction and low job involvement B) low job satisfaction and high job involvement C) high job satisfaction and low job involvement D) high job satisfaction and high job involvement E) low organizational commitment 8) What refers to a positive feeling about a job, resulting from an evaluation of its characteristics? A job satisfaction B) job involvement C) job stability D) organizational commitment E) social investment Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing up times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance? A) Employers must take corrective action to stop the unwanted activities. Employers should attack the source of the problem. ie. the dissatisfaction C) Employers must introduce surveillance to ensure smooth flow of work. ne management must suspend employees who engage in deviant workplace behaviors E The management must restrict the activities that adversely affect productivity