Choose any company that is extensively involved in crowd logistics service and write a brief description of

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Choose any company that is extensively involved in crowd logistics service and write a brief description of their logistics activities in Malaysia.

Identify and briefly describe the crowd logistics challenges and issues in Malaysia.

In your opinion, explain how can we improve crowd logistics service quality in Malaysia. Please relate your answer based on the 18 service quality factors (Johnston, 1995b and Silvestro and Johnston,1990).

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Contemporary Marketing

ISBN: 978-0324582031

14th Edition

Authors: Louis E Boone, David L Kurtz

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Posted Date: May 10, 2023 02:17 AM

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Choose any company that is extensively involved in crowd logistics service and write a brief description of

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Expert Answer:

One company extensively involved in crowd logistics services is Grab Grab is a Southeast Asian ridehailing and delivery platform that offers various ondemand services including transportation food del... View the full answer

Contemporary Marketing

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