Choose the most appropriate answer from listed options (a, b, c or d), and provide an explanation so that your answer is recognized as complete.

13. Which process groups normally requires the most amount of time and resources?

a. Initiating

b. Planning

c. Executing

d. Monitoring and controlling

14. What is the purpose of Project Quality Management is to:

a. Produce the highest-quality product and services

b. Ensure the appropriate quality standards are met

c. Ensure the project will satisfy the needs for which it was undertaken

d. None

15. What are the five Project Management Process Groups, in order?

a. Initiating, executing, replanning, editing, closing

b. Initiating, planning, monitoring, controlling, closing

c. Initiating, planning, executing, monitoring & controlling, closing

d. None

16. Allan has been assigned to be new project manager for a specific ICT project. He is eager to set off to a good starts and wants to identify what activities he should first engage. How do you do advise him to start?

a. Begin with WBS

b. Begin with a clear scope statement

c. Begin with clear work authorization

d. Begin with a problem statement and statement of work