Communication is a two-way process. Done correctly communication involves sending and receiving information between two or more parties. That means it requires all parties having the chance to both speak as well as listen, and to be listened to! Sometimes listening is beyond the words.

For this Discussion the video, It is Not about the Nail. It is found in your module and to make it easier for you I will include a link here to:

It's Not About the Nail.

Answer the following questions and be ready to engage in discussion with your fellow peers to learn more about effective communication and what has worked or not worked for them.

Initial Post questions:

1. What stood out to you in this discussion between the two people in the video?
2. What areas of active listening were missing? What was the result of this?
3. How effective are you at active listening? What can you do to do this well?
4. If you could take one lesson from this video, what would it be?

this is a discussion