Question: Consider a company that manages two electronics stores that sell the same popular handheld computer. Orders are placed to a regional warehouse, also owned by

Consider a
company that manages two electronics stores that sell the same popular handheld computer.
Orders are placed to a regional warehouse, also owned by this company. The regional
warehouse places orders to the manufacturer (which is not owned by the company). The
amount of time to receive an order at either store can be approximated by a normal
distribution with a mean of 1 day and a standard deviation of 0.1 days. The amount of time to
receive an order at the warehouse can be approximated by a normal distribution, with a mean
of 4 days and a standard deviation of 0.2 days. The mean demand for this computer at each
store is five computers per day (both stores are open 10 hours per day, 7 days per week). The
demand is expected to remain the same at both stores for the next 60 days. Management
wants to use a reorder point scheme at the stores and the warehouse. Their goal is to achieve
at least a 95% service level at each store at minimum cost. The ordering costs are $75 every
time a store places an order to the warehouse and $150 every time the warehouse places an
order to the factory. It also costs $0.50 per day for every computer in inventory at a store,
and $0.10 per day for every computer in inventory at the warehouse. We assume it also costs
$0.10 per day for every computer in transit from the warehouse to a store. An examination of
the sales records shows that the time between purchases of a computer is 2 hours on average
(with an exponential distribution).
Let time units in SimQuick represent hours. Thus, the delivery time to the stores from the
warehouse is modeled by Nor(10,1). Hint: Be careful to convert the delivery time to the
warehouse from the factory into hours as well.
Finally, lets consider how to calculate the cost of inventory in transit from the warehouse to the
store. To begin, we calculate the mean inventory in transit to Store 1:
Mean in-transit inventory to Store 1= Overall mean of fraction of time working at Delivery to
Store 1* Order size to Store 1
Likewise, perform this calculation respective to Store 2. We now get the following
approximation:
Total cost of in-transit inventory (during the simulation)=[Mean in-transit inventory to Store 1+
Mean in-transit inventory to Store 2]*(0.50 per computer per day)*(60 days)
Note that 60 days is the number of simulated days. Since we are letting the time units in
SimQuick represent hours, then each replication should be set at 600 time units (600=60days *
10 hrs/day).
a. Build Model (28 points). Build a SimQuick simulation for this multilevel supply chain and
provide screen shots from the Model view of your assumptions used for Simulation controls,
Exits, Work Stations, Buffers, etc.
b. Run Experiments/Analyze (48 points). For each scenario (row) in the following table, run
40 simulations and report the mean of the overall mean service levels for the two stores and
the estimated total cost. Based on the overall mean service levels, which scenario should
management adopt? Explain.
Scenario Warehouse
Order Size
Warehouse
ROP
Store
Order Size
Store
ROP
1100504010
2100504510
3100505010
4200504010
5200504510
6200505010

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