Consider yourself as a process engineer in a seawater desalination plant. You are in charge of operating $20$ units of triple effect backward feed and forward feed evaporators. The operation is being conducted using the forward feed evaporators. The backward feed evaporators are maintained as the standby system that can be used if necessary. During an unusually lengthy winter season, you are facing difficulties with the froth and heat management. Under the given circumstances, you collect the samples of froths and send those to the lab for environmental hazard analysis. After assessing the components of the samples, it is ensured from the lab that the froths are environmentally benign. Then you decide to discharge the froths to the sea biweekly. The operational cost for the discharge is less than $5,000$ SAR per month. The amount of froth discharged every month is around $2500$ kg$.$ At the end of a financial year, the higher management issue a show$-$cause notice to the operating team as they experience a production loss worth $75,000$ SAR and an additional expense of more than $100,000$ SAR.

What could be the possible causes for the production loss and additional expenses experienced by the higher management? As a process engineer, how would you address the issue efficiently?