Question: Could you please help me with the below questions, how it is calculated? QUESTION 1 The CLV for 5 years is calculated as shown in

Could you please help me with the below questions, how it is calculated?

QUESTION 1

The CLV for 5 years is calculated as shown in the table below. Fill in the blanks to complete the table.

YEAR 0 1 2 3 4 5
Average Acquisition Cost $ 50.00
Average Customer Revenue $ 50.00 $ 100.00 $ 200.00 $ 300.00 $ 300.00 $ 300.00
Average Customer Costs $ 130.00 $ 190.00
Average Customer Profit $ (30.00) $ 30.00 $ 110.00 $ 110.00
Customer Retention Rate 100% 75% 75% 75% 75% 75%
Cumulative Retention Rate 100%
(Likely) Customer Profit
Discount Rate 1 1.1 1.21 1.33 1.46 1.61
CLV per Year
Lifetime Value (sum of NPV)

QUESTION 2

The CLV for 5 years is calculated as shown in the table below. Fill in the blanks to complete the table.

YEAR 0 1 2 3 4 5
Average Acquisition Cost $ 100.00
Average Customer Revenue $ 125.00 $ 150.00 $ 100.00 $ 150.00 $ 100.00 $ 150.00
Average Customer Costs $ 250.00 $ 50.00 $ 50.00 $ 75.00 $ 75.00 $ 100.00
Average Customer Profit
Customer Retention Rate 100% 85% 80% 80% 75% 95%
Cumulative Retention Rate 100%
(Likely) Customer Profit
Discount Rate 1 1.05 1.10 1.16 1.22 1.28
CLV per Year
Lifetime Value (sum of NPV)

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