Question: Course Learning Outcomes: Analyze the human, structural and strategic dimensions of the organizational development (2.4) Assignment Instructions: Be sure to cite at least two scholarly,

Course Learning Outcomes:

Analyze the human, structural and strategic dimensions of the organizational development (2.4)

Assignment Instructions:

Be sure to cite at least two scholarly, peer-reviewed references in support of two of your answers and also incorporate the key concepts from the course.

Assignment Question(s):

Please read the case study TQM at the Ritz-Carlton in Chapter 13, p.391 available in your textbook Organization Development & Change (10^th ed.) by Cummings, T and Worley, C and answer the following questions:

Q.3 Discuss which features are evident in the practices of the Ritz-Carlton that would enable the Hotel Company to meet the criteria of high involvement organizations. (1.5 marks)

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