create a needs analysis document that will ensure you can code your program project. For this project, you will simulate the reception of a bank. You will have customers requesting transactions $($open account, deposit money, close account, withdraw money$).$

You are required to simulate per the following parameters and rules:

Customers coming at random times

Each customer will require random amount of service time

You may have $1-3$ tellers based on the # of customers

Once you have more than $4$ customers waiting you need to get the $2$nd teller

Once you have more than $8$ customers waiting you need to get the $3$rd teller

Once the line size gets smaller, you should remove the tellers in opposite order of their addition $($the last one joining should be the first one leaving$)$

The reception operates from $10$:$00$ AM until $1$:$00$ PM

At the end of the day, you need to run the following reports:

A list of customers coming along with the type of transactions they requested. This report should be sorted by:

Last name of the customer

Amount of money involved

Time of arrival

Average waiting time per customers

Average number of customers waiting