create a needs analysis document that will ensure you can code your program project. For this project, you will simulate the reception of a bank. You will have customers requesting transactions

$($

open account, deposit money, close account, withdraw money

$)$

$.$

You are required to simulate per the following parameters and rules:

Customers coming at random times

Each customer will require random amount of service time

You may have

$1$

$-$

$3$

$$tellers based on the # of customers

Once you have more than

$4$

$$customers waiting you need to get the

$2$

nd teller

Once you have more than

$8$

$$customers waiting you need to get the

$3$

rd teller

Once the line size gets smaller, you should remove the tellers in opposite order of their addition

$($

the last one joining should be the first one leaving

$)$

The reception operates from

$1$

$0$

:

$0$

$0$

$$AM until

$1$

:

$0$

$0$

$$PM

At the end of the day, you need to run the following reports:

A list of customers coming along with the type of transactions they requested. This report should be sorted by:

Last name of the customer

Amount of money involved

Time of arrival

Average waiting time per customers

Average number of customers waiting