Question: Customer centricity reverses two core concepts (focus / orientation) in business. They are: a. Increasing disposable income also increases demand for products b. Increasing sales

Customer centricity reverses two core concepts (focus / orientation) in business. They are:

a.

Increasing disposable income also increases demand for products
b.

Increasing sales will also increase market share
c.

Set the Price to create value
d.

Goods are always more sought after than services
e.

Build products then find Consumers

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