Customer Service Strategy focuses on gathering customer intelligence and analyzing marketing information in order to maximize customer satisfaction and revenue. 

Answer the following questions:

1. What type(s) of routine calls or common situations does your company (you can pick/imagine any company) handle most often? Describe them.
2. Offer a brief guideline or checklist for handling them in ways that provide excellent service.

Answer rating: 100% (QA)

I Our company aims to not only ad... View the full answer