Define customer relationship management using the following three component and discuss each component. 1 People 2 Processes

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Define customer relationship management using the following three component and discuss each component. 1 People 2 Processes 3 Technology

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Management Accounting Information for Decision-Making and Strategy Execution

ISBN: 978-0137024971

6th Edition

Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young

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Posted Date: Feb 14, 2024 06:25 AM

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Define customer relationship management using the following three component and discuss each component. 1 People 2 Processes

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Customer Relationship Management CRM 1 People The People component of CRM refers to the individuals within an organization who interact with customers directly or contribute to customer relationship m... View the full answer

Management Accounting Information for Decision-Making and Strategy Execution

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