Describe the setting and the function to reduce wait time at a busy clinic a) how can wait time at the clinic be improved and reduced? ( make kf specific and measurable) b)How do you know it needs to be improved? ( specific time frame) C)Do you have an idea of the change you would like to make? If yes, describe. If no, describe how you will identify change options. (think of resources at disposal) d)How will you know if the change made a difference?(have measurable goals)