Diversity refers to identity-based differences between individuals, affecting their lives as applicants, employees, and customers. These differences include race, ethnicity, gender, sexual orientation, and age. Management of diversity involves ensuring fair treatment and respect for diverse groups within organizations. Jollibee Corporation has a Deep Level Diversity approach, treating employees like family and providing excellent customer service. Management trains employees to be responsible and prevent discrimination, fostering good relationships and motivation. This approach motivates employees to work harder and improve their productivity, ultimately attracting customers to Jollibee